What can we help you with today?

Featured articles

• How to Edit a Monthly Donation
• How to Get Help
• How to Issue a Refund or Void
• Why your Donor's Card was Declined

Welcome to 4aGoodCause

• What is 4aGoodCause
• How to Get Help

Getting Started

• Getting Started Guide
• Update your Business Information
• Getting Around - Navigating 4aGoodCause

Login and User Management

• Login / Account Access
• Update your Password
• Add Nonprofit Users
• Delete a Nonprofit User

Campaigns

• Campaign Types
• How to Create a New Campaign
• Duplicate or Copy an Existing Campaign
• How to Edit a Campaign
• Campaign Tutorial Videos
• Test Mode
• How to Add an Offline Donation to an Online Campaign
• What is a Landing Page?

Gift Designations

• Add a New Gift Designation
• Delete a Gift Designation
• How to add an "Other" Gift Designation Box
• Show a Single Gift Designation on your Donation Page

Email Receipts

• How to Edit an Email Receipt

Notification Emails

• Add a New Notification Email
• Delete a Notification Email

Reports

• Donations (All Campaigns)
• Donations (Single Campaign)
• Donations (Single Fundraiser Page)
• Registrations (All Campaigns)
• Registrations (Single Campaign)
• Reporting Overview (Video)
• Contacts
• Revenue
• View all articles in “Reports”

Credit Card / Debit Card Processing

• How to Issue a Refund or Void
• How Credit Card Payments Work
• Why your Donor's Card was Declined
• Lookup Error Codes from Declined Transactions
• Duplicate Transaction - Error 11
• AVS Mismatch Error - Error 27
• Error Code 103 or Error Code 7
• Error Code 252
• View all articles in “Credit Card / Debit Card Processing”

Monthly Donations

• How to Edit a Monthly Donation
• How to Cancel a Monthly Donation
• How to Setup a New Monthly Giver
• How to Set up Monthly Email Receipts

I am a Donor

• How to Create a Donor Account
• How to Login to my Donor Account
• How to View and Print Donation Receipts
• How to Update my Donor Account Email or Password
• How to Update or Cancel my Monthly Gift
• How to Request a Refund
• What Appears on my Bank Statement

Authorize.net

• What is Authorize.net?
• Authorize.net Merchant Interface
• Contacting Authorize.net Support
• Activating Authorize.net
• Setting up Authorize.net
• Connecting Authorize.net and 4aGoodCause - Step 1
• Connecting Authorize.net and 4aGoodCause - Step 2
• Fraud Filters - Address Verification System
• View all articles in “Authorize.net”

Security and Privacy

• Is 4aGoodCause secure?
• What is your donor privacy policy?
• PCI DSS Compliance
• Fraud Protection

Dharma Merchant Services

• Who is Dharma Merchant Services?
• Contacting Dharma Support

Integrations

• Double the Donation Matching Gift Plugin
• Google Analytics
• Raiser's Edge
• Zapier
• Mailchimp

Fundraiser Pages

• How to Edit a Fundraiser Page
• How to Delete a Fundraiser Page
• How to Add an Offline Donation to a Fundraiser Page

CRM / Donor Database

• What is a CRM?
• Contact Profile Overview
• How to Add a Contact
• How to Delete a Contact
• How to Import Contacts
• How to Import Donations
• How to Enter an Offline Donation
• How to Search/Filter Contacts
• View all articles in “CRM / Donor Database”